Playground Production's Frequently Asked Questions

Please take a look at each section for frequently asked questions about our various services and rental options.

Recording FAQs

Yes, we require a minimum of 1-hour to book. Client must be at least 18 years of age to book. If under the age of 18, client is required to be accompanied by a parent or legal guardian.

No, we don’t accept same day or walk in appointments. Even prior to COVID, we did not accept any same day or walk in appointments. 72 hours notice is required to book a recording during a weekday and 72 hours notice is required to book a weekend recording.

For cash payments, you must pay your recording deposit at least one week in advance and during our office hours.

It’s best that we don’t complete mixing and mastering the same day as recording. We want to offer you a high quality product and that can be challenging under a time constraint. Speech and podcast recordings are an exception and can be completed same day.

There are too many factors and variables to estimate how much time will be needed to mix and master a song(s) or an album. Unfortunately, there is no concrete formula but at best we can give you a rough estimate.

  • If you cancel within 24 hours of booking you will receive a full refund if requested.
  • You must reach us verbally to cancel. Text/email cancellations/rescheduling requests will not be accepted and you will lose any paid fees.
  • No shows will not receive any refunds.
  • Every minute late is time lost.

Engineer is entitled to a 15 minute break for every 2 hours worked and a 1 hour break for every 4 hours worked. Client is not charged for these break times. So please plan on taking your breaks when the engineer takes them to avoid being charged for multiple breaks. Also keep in mind, if you return late from these breaks, the clock does not stop for tardiness.

The clock does not stop for smoke breaks or other interruptions.

Please try to avoid overbooking, as we will only refund any paid time 2 hours or under. Also, unused time 2 hours or under can be applied towards our mastering services if client chooses.

Recorded tracks will be released when and if full balance is paid.

Mastered tracks or mixes will be released as client has paid for them per our mastering rates.

Use alcoholic beverages at your own risk. If any damage is caused to equipment, you are responsible for repairing/replacing damaged equipment. If you become too impaired to finish your session or you cause any disruptions due to impairment, you will be asked to leave, deposit will be retained and no refunds will be given. Authorities will be contacted if alcohol consumption results in conduct that is deemed incompatible with the general comfort and welfare of the studio, staff and/or others in studio.

Please note, if found to be using any illegal substances, you will also be asked to leave with no refunds.

Rehearsal FAQs

A 2-hour minimum is required for all of our rehearsal spaces. 2 hours notice is required to book.

The Orange Room is a 400 square foot room best suited for 5-piece groups looking to rehearse, brainstorm, or need a smaller space.

The Blue Room is a 1000 square foot room best for larger groups, or groups that need extra space to set up stage layouts to prepare for touring.

Yes, backline is included in our rehearsal spaces.

Orange Room equipment includes:

  • Allen & Heath Mix Wiz3 mixer
  • Monitor wedges
  • 1-4 microphones
  • Stands and cables
  • 5-pc drum kit & cymbals
  • 2 guitar amps

Blue Room equipment includes:

  • Allen & Heath Qu 24 mixer
  • Speakers
  • 1-4 microphones
  • Stands and cables
  • 7-pc drum kit & cymbals
  • Guitar amp

Renter is responsible for any or all of the following standard equipment if used when renting space. All equipment in studio is inspected before and after each rental and we also have video surveillance cameras. If any negligent damage occurs or items are stolen or missing during the time Renter is inside the studio, Renter is 100 percent responsible to repair/replace damaged, missing or stolen equipment. IMPORTANT: Equipment should also be turned off after usage.

Orange Room & Blue Room clients get 15-minutes of complimentary load-in time and 15-minutes of load-out time.

Please note if you use our drum set and cymbals, you are responsible to set-up and tear down the drum set, hence one reason why we offer complimentary set up and load out time.

For example, if you schedule a rehearsal from 6pm-8pm, you can begin loading in no earlier than 5:45pm and you must be out of the building with the door locked no later than 8:15pm.

No, we do not offer long-term storage of any equipment but our rehearsal spaces include backline equipment. If any equipment is found to be stored in the rooms, it will be removed and disposed of as we see fit.

For any client that wishes to rent two or more full days (8+ hours), we can offer short term storage options.

You must call us to cancel or reschedule, or to let us know you are running late.

  • If you cancel within 24 hours of booking you will receive a full refund if requested.
  • You will be given one opportunity to reschedule if you give at least 1 day notice.
  • You must reschedule no later than two weeks from your original rental. So for example if your original rental date is on January 1st, you rescheduled appointment must be booked for no later than January 14th. If you do not reschedule within the allotted window, you will lose your appointment and all paid fees.
  • You must reach us verbally to cancel/reschedule. Text/email cancellations/rescheduling requests will not be accepted and you will lose any paid fees.
  • You are considered a no-show when you are more than 30 minutes late from your scheduled start time without calling to inform us of your late arrival. No shows will lose their rehearsal appointments, not receive any refunds, and no opportunity to reschedule.
  • Every minute late is time lost.

Use non-alcoholic or alcoholic beverages at your own risk. If any damage is caused to equipment, you are 100 percent responsible for repairing/replacing damaged equipment. If you would like to eat, please use the white table in the lobby. Food is not permitted in our rehearsal spaces.

If you become too impaired to finish your rehearsal or you cause any disruptions due to impairment, you will be asked to leave and no refunds will be given. Authorities will be contacted if alcohol consumption results in conduct that is deemed incompatible with the general comfort and welfare of the studio, staff and/or others in studio.

Please note, if found to be using or brining any illegal substances to the studio, you will also be asked to leave with no refunds and will not be permitted back for future rehearsals.

Smoking inside the studio is not permitted.

For safety and liability issues, we ask that you not bring any guests or persons that are not associated with the rehearsal. 

Rental Spaces FAQs

Class & Workshop Rental
These rental spaces work best for dance, yoga, exercise, and music group classes, workshops. We offer hourly, daily, and monthly rental options.

Production & Creative Space Rental
This option works best when a production or creative space is needed for photo and video shoots, music & video production and other uses that pertains to arts. We offer hourly, daily, and monthly rental options.

Venue & Event Rental
This option works best for public events such as live performances, mini festivals, film screenings, and more. We offer hourly small and large event rental options.

Private Party Rental
This option works best for private birthday parties, bridal/baby showers, anniversary parties, weddings, holiday parties, or any other type of private celebration. 

Live Stream Rental
This type of rental is best for bands or groups that wish to perform live stream shows for their fans and viewers. We offer a DIY option or packages where we create/manage everything. Audiences are not permitted during live stream rentals, so if you wish to perform live in front of an audience, please go with the Venue & Event Rental option.

Art Gallery Rental
This option is best for artist(s) looking to rent out our art gallery space for short or long-term small and large art exhibits, with options to have live performances and a cash bar.

If you still need a little help with which space to book, please do not hesitate to email or call us.