FAQs

Playground Production's Frequently Asked Questions

Please take a look at each section for frequently asked questions about our various services and rental options.

Recording FAQs

Yes, we require a minimum of 1-hour to book. Client must be at least 18 years of age to book. If under the age of 18, client is required to be accompanied by a parent or legal guardian.

No, we don’t accept same day or walk in appointments. Even prior to COVID, we did not accept any same day or walk in appointments. 24 hours notice is required to book a recording during a weekday and 48 hours notice is required to book a weekend recording.

For cash payments, you must pay your recording deposit at least 48 hours in advance and during our office hours.

It’s best that we don’t complete mixing and mastering the same day as recording. We want to offer you a high quality product and that can be challenging under a time constraint. Speech and podcast recordings are an exception and can be completed same day.

There are too many factors and variables to estimate how much time will be needed to mix and master a song(s) or an album. Unfortunately, there is no concrete formula but at best we can give you a rough estimate.

  • 1-3 hour recordings require a 72 hour notice to cancel or reschedule
  • 4-7 hour recordings require a 7 day notice to cancel or reschedule
  • 8+ hours/multiple day recordings require 14 days notice to cancel or reschedule

You MUST call or leave a voicemail for cancellations or reschedules in order to be eligible for a refund or to be allowed to reschedule. Text or email cancellations will NOT be accepted.

If you are late for your appointment, every minute late is time lost, this includes returning from breaks as well. 

We will only wait a maximum of 30 minutes for you and your entire party to arrive. In order to proceed, all members of the recording group must be present no later than 30 minutes after your scheduled start time. No refunds will be issued if you are more than 30 minutes late.

Engineer is entitled to a 15 minute break for every 2 hours worked and a 1 hour break for every 4 hours worked. Client is not charged for these break times. So please plan on taking your breaks when the engineer takes them to avoid being charged for multiple breaks. Also keep in mind, if you return late from these breaks, the clock does not stop for tardiness.

The clock does not stop for smoke breaks or other interruptions.

Please try to avoid overbooking, as we will only refund any paid time 2 hours or under. Also, unused time 2 hours or under can be applied towards our mastering services if client chooses.

Recorded tracks will be released when and if full balance is paid.

Mastered tracks or mixes will be released as client has paid for them per our mastering rates.

Use alcoholic beverages at your own risk. If any damage is caused to equipment, you are responsible for repairing/replacing damaged equipment. If you become too impaired to finish your session or you cause any disruptions due to impairment, you will be asked to leave, deposit will be retained and no refunds will be given. Authorities will be contacted if alcohol consumption results in conduct that is deemed incompatible with the general comfort and welfare of the studio, staff and/or others in studio.

Please note, if found to be using any illegal substances, you will also be asked to leave with no refunds.

Rehearsal FAQs

A 2-hour minimum is required for all of our rehearsal spaces. 24 hours notice is required to book.

The Orange Room is a 400 square foot room best suited for 5-piece groups looking to rehearse, brainstorm, or need a smaller space.

The Blue Room is a 1000 square foot room best for larger groups, or groups that need extra space to set up stage layouts to prepare for touring.

Yes, backline is included in our rehearsal spaces.

Orange Room equipment includes:

  • Allen & Heath Mix Wiz3 mixer
  • Monitor wedges
  • 1-4 microphones
  • Stands and cables
  • 5-pc drum kit, cymbals, & 2 guitar amps can be requested at booking

Blue Room equipment includes:

  • Allen & Heath Qu 24 mixer
  • Speakers
  • 1-4 microphones
  • Stands and cables
  • 5-pc drum kit, cymbals, & 2 guitar amps can be requested at booking

Renter is responsible for any or all of the following standard equipment if used when renting space. All equipment in studio is inspected before and after each rental and we also have video surveillance cameras. If any negligent damage occurs or items are stolen or missing during the time Renter is inside the studio, Renter is 100 percent responsible to repair/replace damaged, missing or stolen equipment. IMPORTANT: Equipment should also be turned off after usage.

We allot you with 15-minutes of complimentary load-in time and 15-minutes of load-out time.

Please note if you use our drum set and cymbals, you are responsible to set-up and tear down the drum set, hence one reason why we offer complimentary set up and load out time.

For example, if you schedule a rehearsal from 6pm-8pm, you can begin loading in no earlier than 5:45pm and you must be out of the building with the door locked no later than 8:15pm.

No, we do not offer long-term equipment of any storage but our rehearsal spaces include backline equipment. If any equipment is found to be stored in the rooms, it will be removed and disposed of as we see fit.

For any client that wishes to rent two or more full days (8+ hours), we can offer short term storage options.

72 hours notice is required for a cancellation or reschedule. 

You MUST call or leave a voicemail for cancellations or reschedules in order to be eligible for a refund or to be allowed to reschedule. Text or email cancellations will NOT be accepted.

Any time late is time lost. If additional time is needed, it must be purchased per our hourly rental rate. Please contact us to add additional time if needed.

Use non-alcoholic or alcoholic beverages at your own risk. If any damage is caused to equipment, you are 100 percent responsible for repairing/replacing damaged equipment. If you would like to eat, please use the white table in the lobby. Food is not permitted in our rehearsal spaces.

If you become too impaired to finish your rehearsal or you cause any disruptions due to impairment, you will be asked to leave and no refunds will be given. Authorities will be contacted if alcohol consumption results in conduct that is deemed incompatible with the general comfort and welfare of the studio, staff and/or others in studio.

Please note, if found to be using or brining any illegal substances to the studio, you will also be asked to leave with no refunds and will not be permitted back for future rehearsals.

Smoking inside the studio is not permitted.

For safety and liability issues, we ask that you not bring any guests or persons that are not associated with the rehearsal. 

For more information regarding rehearsals and rehearsal memberships, visit our Rehearsal Terms & Conditions page.

Rental Spaces FAQs

Classes, Workshops, & Creative Space Rental
These rental spaces work best for dance, yoga, exercise, and music group classes, workshops, meetings, and creative spaces for photo and video shoots, music & video production and other uses that pertains to arts and education. We offer hourly, daily, and monthly rental options.

Venue & Event Rental
This option works best for events such as live performances, parties, mini festivals, film screenings, and more. We offer hourly small and large event rental options and packages with cash bar options available.

Live Stream Rental
This type of rental is best for bands or groups that wish to perform live stream shows for their fans and viewers. We offer a DIY option or packages where we create/manage everything. Audiences are not permitted during live stream rentals, so if you wish to perform live in front of an audience, please go with the Venue & Event Rental option.

Art Gallery Rental
This option is best for artist(s) looking to rent out our art gallery space for short or long-term small and large art exhibits, with options to have live performances and a cash bar.

Wedding Venue Rental
If you are looking for a lowkey wedding venue, we have same day options available, as well as many preset packages. Our owner and operator is also an ordained officiant that can be hired for your wedding and location.

If you still need a little help with which space to book, please do not hesitate to email or call us.

All of our spaces are for rent as normal, at full capacity.